Monday, November 3, 2008

How Much Is Miscommunication Costing You?

In today's market you need to be astute about where you spend your money. You can't afford to spend it on something that won't give a good return.

At times like these, it seems most logical to spend your money on sales and marketing solely in order to drive business. Words like "cost cutting" run rampant through organizations.

But there is another way to look at it. Look at what it is costing you to NOT have good processes and communication in place.

Here are some startling statistics recent research has showed that large organizations lose $62M a year in employee "misunderstandings." Confusion on company policy, processes and job functions get really expensive! 89% of pharmaceutical companies say this is causing them reduced productivity and 52% OF Petrochemical companies say is causing them health and safety compliance problems.

In other words, what employees can't understand, they can not execute on. This means it is imperative at this time that your employees have a universal culture that shows them how to communicate positively, think proactively, and execute professionally! Outcome Thinking is a great way for you to change your culture and save money! You can start simply by getting your team the Outcome Thinking book and use it as a weekly "change our culture" meeting. Every week take a new chapter and go through the exercises as a group to start transforming your culture and save you money!

Anne Warfield