Wednesday, February 27, 2008

Hilary Clinton's Defining Moment

There are defining moments in our lives- times where we have to show our true colors and the impact can either make or break us. Last night in the debate was a defining time for Hilary Clinton. In terms of having knowledge, background and insights she was the better prepared with facts and figures, so why would I say she didn't win the debate? Because we don't look to the President to only know facts and figures.

We look to the President to have the wisdom to know what information to hold close to the vest, when to use it, and the ability to listen and reason from a balanced platform. We look at the person and intuitively want to FEEL that this is a person that will keep a balanced perspective; a person that will hear and weigh all sides; a person that won't rush in to things but instead will give us the best decision based on the best information available. We need to FEEL that this person will have the ability to see the unintentional consequences of any decision they make BEFORE they make it.

And, Hilary's body language didn't give that feeling at all. Her squinted eyes, tight upturned mouth and hooded eyes gave the impression of a viper waiting to strike out and attack. Now Tim Russert, the moderator, had similar body language. His leaning forward and being aggressive around the questions boarded on ridiculous at times. He seemed to be spoiling for a fight rather than trying to get well informed and facts and decisions. You saw this in his push with the NAFTA question about withdraw in 6 months.

Imagine you are the potential candidate lobbying for the CEO job of a major corporations. This corporation has offices in 20 countries around the world. You have been in the company for 5 years but you only get limited information as you are not privy to all the information that the current CEO is. They ask you in the interview if you would evoke the right to pull out of six countries. Now, I ask you, would you ever say, Absolutely? No, and it wouldn't show good Executive Intelligence if you did say yes. You may know surface information about the company but you better realize that you need to have good grasp of facts and decisions prior to being able to make a solid decision like that. So you should answer that you would evaluate and if changes can't be made, then yes you would be willing to pull out. Would you really want a CEO to say, "I don't have all the facts but sure I would pull the plug"?

The stance Tim took on this showed the anger, frustration and desire to pick a fight more than to enlighten the audience to the leaders decision-making power. I found it fascinating that both Tim and Hilary's body language was that of a fighter- leaning forward, eyes big when talking and hooded when listening, and tightness around the mouth. While Barack and Brian's body language was relaxed with the head tilted to one side, the hands used gracefully when talking and the eyes relaxed and open. This body language shows confidence in their ability to listen, hear and respond appropriately. They weren't trying to prove with passion but instead to display emotional reasoning.

Did you notice how half way through the body language of Hilary and Barack became more relaxed with each other and more of a unit away from Tim Russert?

Here, though was Hilary's defining moment, the minute she ranted about taking the first questions and giving Barack pillows. At that moment she showed that IN HER MIND she was the underdog and that she believes EVERY ONE knows that. This leads you to think, would I want a President that would get in a pissing match with a foreign country so the other leaders know when they have the edge or do I want a President that could be so cool and calm the other country would be left guessing?

Imagine if she instead had said, "I have noticed that I continue to get the first questions in debates and I appreciate the advantage it gives me in sharing the facts and figures I know right upfront with the audience. You want a President that is quick on their feet and able to support what they say. So thank you for that opportunity."

Now, do you think, Obama's camp would be trying to get the first question next time? Do you think the moderators would rethink their position and try to even out the questioning? Sure!

It would remind you of the time that Reagan was being accused by his opponent of being too old for the job. Did Reagan come out swinging and quoting facts? No, he simply said, "my opponent has made a big deal about age in this campaign. I assure you I will not hold my opponents youth against him." We laughed and right away our thoughts went to Reagan's EXPERIENCE versus his opponents INEXPERIENCE. Point well taken!

Action: As an executive, learn from these debates. Watch to see the FEELING created as they all speak. These are times that show you good and bad leadership. This is how your employees view you at times. You only have a few moments to demonstrate your solid skills. Make sure you come through with flying colors.

Anne Warfield, www.impressionmanagement.com